Your order will be shipped as soon as it has been processed in our system. It can take between 24 to 72 hours to process and ship your order. You’ll receive a confirmation email as soon as your order has been processed.
If you haven’t received an email from us, your package hasn’t been shipped yet.
You can always track your package by clicking on the link we’ve sent you in your confirmation email. If you have any questions or doubts about your package, feel free to write to us on firstname.lastname@example.org. We’re here to help.
|Country||Delivery Time*||Fee||Free above|
|The Netherlands||1 Working Day||€2.50||€60|
|Belgium||1 Working Day||€3||€60|
|France||2 - 3 Working Days||€6.50||€60|
|Germany||2 - 3 Working Days||€3||€60|
|UK||1 - 2 Working Days||£6||£60|
|USA**||2 - 3 Working Days||$10||$100|
|International||Depending on location||-||-|
*Delivery time starts as soon as your order has been processed. **Shipping to USA & Canada is $20 for orders below $60.
This will be the third time an order is delayed. Terrible service
Hello Ms. Lewis,
Thank you for reaching out to us and for your recent purchases.
We regret to hear that our service did not meet your expectations. As a small, growing team, we manage all aspects of our operations internally, which can sometimes present unique challenges. Your patience in these matters is greatly appreciated.
We always aim to dispatch our products swiftly, but occasionally we encounter unforeseen circumstances that can cause delays. We strive to keep our customers informed and updated in such situations. According to our records, the order you placed last Friday was shipped and delivered on schedule, indicating that such delays are not a frequent occurrence.
Please accept our apologies for any inconvenience you may have experienced. We are continually working to improve our service and appreciate your understanding.
- HH Cosmetics Team -
I’ve only been using the hair follicle cream on my edges for about a month. I can tell that they are slowly getting thicker. I’ll leave another review iin a few months.
I love it so far I am starting to see a few strands of hair coming up. But I am not using it everyday either💚💙
I love the way it feels on my kinky hair and the results since I started using it, has been awesome.
My hair is regaining it's strength and my edges are restoring
I paid for this item and never received it. Therefore I cannot review.
Dear Ms. Carr,
Thank you for reaching out with your feedback, and we appreciate your recent purchase.
Upon consulting with FedEx regarding your order, they have confirmed that there was an issue with your package during transit. This led to them resealing and delivering it, which is consistent with the observed difference between its shipping weight and delivery weight.
To rectify this, we've dispatched a replacement package containing the items that were initially missing. You can expect to receive this early next week. We hope this resolution adequately compensates for the inconvenience caused by the issues during transit, and we sincerely apologize for any difficulties you experienced as a result.
Should you have any more questions or require further assistance, please do not hesitate to get in touch with us.
- HH Cosmetics Team -