And H.H cosmetics customer service never responded to my messages.
I've just lost money.
Dear Ms. Maryem,
Thank you for sharing your feedback with us.
We are a bit puzzled by your claim that we did not respond, as we promptly addressed your message. According to our records and FedEx, your package was correctly processed, shipped, and delivered to your address, with a signature confirming receipt.
FedEx conducted a thorough investigation and confirmed that the package was delivered and signed for. As per their policy, they only provide coverage for packages that are lost or damaged, but not for those that have been successfully delivered and signed for.
Regrettably, in this situation, we are unable to provide further assistance.
Thank you for your understanding.
Best regards,
The H.H. Cosmetics Team
I'm still waiting to see the results. It's too soon, but I like the looks of the products and the marketing videos.
Hi, thanks . I'm still using the product. I'm waiting for the results. I have let my hairs grow to see the results. I'm still waiting. I have to be patient. Kind regards
Bonjour
Pour l instant pas de résultat probant. A voir sur le long terme.
Sinon texture et produit agréable. 2e pot acheté
You have blocked me on Instagram
Dear Rabbi,
Thank you for sharing your feedback. We want to assure you that we only block comments that contain racist language or are extremely disrespectful. Our goal is to maintain a respectful and positive community for all of our customers.
If you feel there has been a misunderstanding, please reach out to our customer service team. We’d be happy to look into it and ensure that your concerns are addressed.
Best regards,
The H.H. Cosmetics Team
I really like them both and will be repurchasing more. How do I set up an account with hh cosmetics. [****]
This product seems to have worked for me. I bought it and used it for one month and then finished it and paused. I realised pretty quickly that I and my hair missed it. I bought another batch and I can see the difference. It is also just nice to give some love and attention to a fragile and damaged part of my hair and scalp and I love this product for that too, it's a chance to pay focused attention. I'm really grateful for this product and would definitely recommend it.
Okay…..so I’ve been using this product consistently twice a day for a little over three weeks now and I am noticing little sprouts of hair where I had lost hair. I’m excited for this hair journey.
I am on 2 bottles of the vitamins,2 bottles of follicle cream,one bottle of shampoo,one bottle of conditioner n one bottle of oil,the result is gradually.
Dear Ms. Lara,
Thank you very much for your feedback!
We apologize for the lack of noticeable results so far. It's important to emphasize the need for patience and consistency with our products. For some, results might be visible in just 10 days, while for others, it could take up to 30 days, 6 months or even 12 months to notice substantial changes. This is largely because of the variability in the Anagen phase duration among individuals. It's crucial to approach hair loss treatment with patience and consistency, recognizing that it's a gradual process without immediate fixes.
Hair growth is a gradual process, especially if you've experienced hair loss for several years. It takes time for hair follicles to reactivate & regrow. Think of it like a tree needing consistent nourishment over time to grow strong. The speed of hair regrowth depends on the extent of damage to your follicles. Maintaining patience & consistency is crucial, as stopping early can hinder progress.
Lastly, for some, using our products for 2 months is often insufficient to assess the effectiveness of our products. It typically takes a consistent routine and multiple cycles, up to 6 months or longer to truly gauge its effectiveness. Persisting with the treatment over this period allows for a more accurate evaluation of its benefits for hair regrowth.
Best regards,
The H.H. Cosmetics Team
I really love this product it’s been about 4weeks now an I can see that it’s working.
It really works bin using it for almost a month now, so I'm still in the beginning stages but so far so good. I'll give a update after 3months.
The oil does not feel heavy on my scalp. Gives a long lasting smell to my hair.
I love ❤️ H.H cosmetics products you guys are doing wonderful work , let support our fellow black people ,may God continue to bless you guys one ☝🏽 love 😘😘 all the way from Germany 🇩🇪
I actually like the drink let's just hope that it works alongside the cream you apply on a night time.
Had to wait a while to get my Order but pretty much happy with the product
I am in my third bottle. I have a sévère hair loss so I cannot judge yet, and also my hair texture is very tricky (mixed indian american curry thin hair) so I really cannot apply the same way models on Instagram do it but I persévère
It’s been approximately 2 weeks since I started this product and I can see a few hairs coming in. Along with the hair growth tips I receive from you all, this has been the most my hair have attempted to grow in years. All Glory To GOD for guiding me to your site. Thank you so much!
Grateful More Than You Know,
Karen
rubbing in the cream made more hair fall out -
doesn't work
Dear Ms. Sharon,
Thank you very much for your feedback!
We apologize for the lack of noticeable results so far. It's important to emphasize the need for patience and consistency with our products. For some, results might be visible in just 10 days, while for others, it could take up to 30 days, 6 months or even 12 months to notice substantial changes. This is largely because of the variability in the Anagen phase duration among individuals. It's crucial to approach hair loss treatment with patience and consistency, recognizing that it's a gradual process without immediate fixes.
We recommend gently applying the cream to the scalp rather than rubbing it, allowing it to be fully absorbed. The hair loss you’re experiencing may indicate one of two things:
1. The rubbing motion might have damaged the delicate follicles on your scalp, leading to hair loss due to the pressure applied during application.
2. You may be experiencing a phenomenon called Telogen Effluvium, which is actually a positive sign of our treatment’s effectiveness. Our Follicle Stimulant Cream encourages the transition out of the Telogen (resting) phase, causing hairs already set to fall out to shed more quickly. This shedding clears the way for new, healthier hair to grow as your hair enters the Anagen (growing) phase. The hairs you see shedding are older hairs making way for new growth. If this is the case, please continue using the cream as directed, as stopping may interrupt the growth phase and hinder any of your chances for hair regrowth.
Hair growth is a gradual process, especially if you've experienced hair loss for several years. It takes time for hair follicles to reactivate & regrow. Think of it like a tree needing consistent nourishment over time to grow strong. The speed of hair regrowth depends on the extent of damage to your follicles. Maintaining patience & consistency is crucial, as stopping early can hinder progress.
Lastly, for some, using our products for 2 months is often insufficient to assess the effectiveness of our products. It typically takes a consistent routine and multiple cycles, up to 6 months or longer to truly gauge its effectiveness. Persisting with the treatment over this period allows for a more accurate evaluation of its benefits for hair regrowth.
Best regards,
The H.H. Cosmetics Team
Bestelling duurde lang en toen door Fedex ergens in een verre stad geleverd. Na 2 weken contact zelf genomen en ik heb gevraagd bestelling te annuleren en alsnog verstuurd. Nu wordt gezegd er zijn kosten verbonden omdat ik de pakket niet ga ophalen. Weer een ander adres maar wel in mijn stad.
Hello Mevr. Peney,
Volgens onze gegevens is uw pakket verzonden, maar helaas is er een fout opgetreden tijdens de levering door FedEx, waarbij het pakket op een andere locatie werd afgeleverd. Toen u contact met ons opnam, hebben we actie ondernomen en een nieuw pakket via PostNL naar u verzonden om verdere vertraging te voorkomen. U heeft er echter voor gekozen om dit tweede pakket te weigeren, en het is daarom naar ons geretourneerd.
We hebben ons best gedaan om u te helpen, maar het lijkt erop dat u een beslissing had genomen over de bestelling. Wij denken niet dat onze service tekortschiet; het was simpelweg een oncontroleerbare en ongelukkige situatie waar wij helaas geen invloed op hadden.
We wensen u het allerbeste en hopen dat u producten vindt die voor u werken!
Met vriendelijke groet,
Het H.H. Cosmetics Team
I originally got this for my sister skin, she has really dry skin, just a few weeks later her skin if soft and moisturized for long periods now, she also has very sensitive skin and this just worked wonders for her
